Your privacy is important to us. Your information will not be shared with any other site or entity. NEC will need to gather some important information from you in order to complete your order and delivery, however this information is not shared or given to anyone by us.
We have taken steps to ensure your transaction over the internet is secure. The little lock icon in the lower left hand corner should appear anytime that you are providing us with sensitive information. The servers our site is stored on uses SSL (Secure Sockets Layer), the industry standard, for encrypting order information.
NEC does require cookies to complete your order process. This cookie is not used to gather information, but to store session data for your shopping cart. This cookie can be removed from your computer if you desire.
We ship all our packages via the US Postal Service media mail. Orders are shipped from our offices in Lawrence, MA. We usually ship orders within 3 business days from receipt of order. Normal delivery within the US ranges from 3-7 days (total time to receive your order 6-10 business days). If you require next day, or 2nd day shipping, please contact the office to make arrangements.
Shipping is included in the cost of products from the NEC Store, but is limited to North America only. If you are outside North America and wish to order something, please use the International Order Inquiry Form. We will contact you via phone or email to discuss cost and delivery options.
Our policy is to keep all products that we have listed online available. There are occasions when we will be out of stock of some products. If any portion of your order cannot be shipped, we will inform you via email or phone. That portion of your order can be backordered, in which case it will be shipped as soon as it is available.
If for any reason the materials you ordered need to be returned, email at firstname.lastname@example.org or call 800-POWER2U (800) 769-3728
To Return a Shipment to us, please send the item to:
National Empowerment Center
599 Canal Street,
Lawrence, MA 01840
Thank you for choosing National Empowerment Center materials.
Printable Order Form
Click to download or print our order form. Orders can be called in, faxed or mailed.