Peer-run Warmlines | The National Empowerment Center

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Warmline Resources

So You Want to Start a Peer-Run Warmline? Webinar Archive Available

Speakers from the David Romprey Oregon Warmline and the Montana Warmline share their firsthand experience on the elements of a successful peer-run warmline, including the start-up phase, recruitment, outreach/promotion, and ongoing support of warmline workers. In addition, useful tips on using technology and social media to create a more cost-effective and efficient warmline are provided.

David Romprey Oregon Warmline Toolkit and Consultation

For more information on how to order the toolkit and how to receive additional consultation click here

Peer-Run Warmlines: Success Stories, Tips, Tricks, and Lessons Learned

Presented by Oryx Cohen and Christa Burkett at Alternatives 2011 - PDF version of Powerpoint (174KB, 10 pages)]

The Montana Warm Line & Virtual Drop-In Center: Program in a Box

Presentation by Dan Aune, Mental Health America of Montana - PDF version of PowerPoint (1.37MB, 56 pages)

New York State Peer Support Line

A guide put out by the Empowerment Center (PDF, 365KB, 20 pages)

Directory of peer-run warmlines

Examples of peer-run warmlines:

Report on the expansion of a peer-run warmline - Hamilton County, OH
Click here to read the report (PDF, 99KB, 4 pages)

Crossroads Clubhouse Warmline - Massachusetts
Click here for hours of operation and more information (PDF, 76KB, 1 page)

Amistad Warmline - Maine
Click here for general information about the warmline (PDF, 767KB, 29 pages)